Satisfaction surveys
What your customers think, straight from the receipt
Customers who scan the QR code on the receipt rate their order, write a review and fill in the survey. You see what is going wrong before a bad review reaches Google.
Included in the Standard and Professional plans. 14-day free trial.
How it works
From receipt to review in three steps
A QR code prints on the receipt
A code unique to each order is printed on its receipt. You can turn it on or off separately for table and delivery receipts.
The customer rates
The customer who scans the code rates your questions and can write a review. No app or account needed.
The review reaches you
The rating lands in your panel and the owner app gets a notification. Each order can be rated once.
Survey questions
Ask whatever you want to know
You write the questions yourself. Ask table guests about service and delivery customers about packaging. Each question only appears on the relevant orders.
- Unlimited questions
- For all orders, for tables only or for delivery only
- You choose the text printed on the receipt
Reviews
See what is going wrong in numbers
All ratings are gathered on one screen. Filter by score, pick a date range and check the unread ones. The average score for each question shows what is going well and what is missing.
- Bad, average and good score filters
- Reviews are linked to the order itself
Notifications
Your phone tells you when a review comes in
Each new rating arrives as an instant notification in the owner app. Read reviews and messages on your phone wherever you are.
The customer's side
Rating, order details and contact on one page
The customer who scans the code sees their order on the same page, gives a rating and writes suggestions or complaints straight to you.
Order Ratings & Reviews
Your customers can rate and review their delivery and restaurant orders.
Customer Satisfaction Survey
Your customers can fill in a satisfaction survey, so you can find out what is going wrong with orders.
Contact & Order Details
Your customers can find your contact details, see their order details and send you a message through the contact form.
No App Needed
Your customers don't need to download or install an app to do any of this. No sign-up required.
Together with surveys
In the same system, no extra software to install
The easiest and fastest way to run your restaurant
Simple enough for all your staff, complete enough for every management need. Try it free for 14 days.
Try it free